Shipping policy

Shipping Policy

Thank you for shopping with Healing Souls.

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders are shipped via USPS with tracking provided by email.

  • Delivery times typically range from 3–7 business days within the United States.

  • Once your package has been shipped, Healing Souls is not responsible for carrier delays, lost, stolen, or misdelivered packages.

  • Please verify your shipping address before placing your order. We cannot guarantee changes once an order has been placed.

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos so we can make it right.