Shipping policy
Shipping Policy
Thank you for shopping with Healing Souls.
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders are shipped via USPS with tracking provided by email.
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Delivery times typically range from 3–7 business days within the United States.
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Once your package has been shipped, Healing Souls is not responsible for carrier delays, lost, stolen, or misdelivered packages.
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Please verify your shipping address before placing your order. We cannot guarantee changes once an order has been placed.
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If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos so we can make it right.